Overview
About this journey
Key Highlights
What makes this journey stand out
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24/7 dispatch from Kathmandu
A single phone call from your guide on the trail triggers our coordination cell day or night — we own the call sequence from that moment until you reach hospital.
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Insurance liaison handled for you
We talk to your insurer in real time so the flight is authorised without you handling paperwork at altitude or chasing claim numbers from a tent.
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HRA aid post integration
Where the route allows, we coordinate with Himalayan Rescue Association doctors at Pheriche, Manang and Macchermo so the patient is stabilised before the heli arrives.
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Direct handover to a Kathmandu hospital
Ground transfer from the receiving airport straight to a partner hospital in Kathmandu — no scramble on arrival, no triage on the tarmac.
Costs Include
What's covered
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Coordination with helicopter operators and the pilot at any hour
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Communication with your travel insurer to confirm cover and authorise the flight
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Liaison with HRA aid posts and Kathmandu hospitals for ongoing care
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Ground transfer from the receiving airport to a Kathmandu hospital
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English-speaking point of contact throughout the evacuation
Costs Exclude
Not included
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Helicopter flight charges — recovered from your travel insurer or billed directly to you
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Hospital, doctor and medication costs
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Personal travel insurance with high-altitude evacuation cover (mandatory)
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Costs arising from rescues launched without prior insurance confirmation
Essential Tips
Things worth knowing before you go
Buy insurance with explicit heli-evacuation cover
Generic travel insurance is not enough. The policy must name high-altitude cover (6,000 m for most Nepal treks; higher for climbing) and helicopter extraction — without that, operators will refuse to fly.
Save our 24/7 number before you leave
Programme our number into your phone and your guide’s phone before you start trekking. Rescues are launched by voice call, not email — minutes matter.
Don’t wait for symptoms to worsen
AMS, HACE and HAPE can deteriorate within hours. Severe headache, ataxia, confusion or breathlessness at rest are calls to descend immediately and contact us — not signals to push on for one more day.
Carry insurance and passport copies
The operator may ask for policy and passport details before lift-off if your insurer can’t be reached immediately. A digital copy on your phone is the simplest backup.
False rescues are billed in full
Calling a helicopter for fatigue or to skip a day’s walking is treated as a private charter, not a medical evacuation — your insurer will not pay and the full flight cost falls on you.
